[Resolved] Reliance Communications — reliance 4g threatening with court cases, file sec 37 and update my details in cibil. | |
Like all other customers, even i was asked to upgrade my cdma dongle to 4g and purchased a new dongle within month with assurity that the plan would remain same. It was clearly mentioned in clause no. 4 that no change in your current data plan rentals and benefits. Due to which i upgraded my 4g dongle. Two months later i got a bill of rs. 1606/- i refused to pay the bill, saying it was without my concent and intimation rcom changed my plan to 5gb. Since then i have been harassing with emails and phone calls everyday. Now they sent legal notice on my address to remain present in pune district court. And today i got another threat if i won't be present there, they will file sec 37 and will also update my details in cibil. Rcom violated customers right to siphon the money with erroneous provide of the service. Now few questions - didn't rcom promise with emails that there would not be any changes in data plan rentals and benefits? Who is responsible for all this? Who is suppose to go to court? Was this information helpful? | |
Oct 3, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 02, 2017 Reliance Communications Customer Care's response Dear Customer, We request you to e-mail us your details at socialmedia.[protected]@relianceada.com, we would be glad to address your concern. Regards, Reliance Communications | |
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