[Resolved]  Reliance Communications — Reliance Amount charged for VAS indiatimes Vpak RS 5.00 Current main balance RS -5.00

Address:Khordha, Odisha

Here with my reliance no - [protected], I am receiving a non stop message " Amount charged for VAS indiatimes Vpak RS 5.00 Current main balance RS -5.00 . The amount has been deducted on a continuous basis even after i have contacted the customer support and also I went to the local reliance office and complained, but it didn't stop. it still getting deducted. I have never asked for or used any service for such things which is really irritating as how many times i am going to opt for deactivation of such unnecessary services ?
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May 22, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2015
Reliance Communications Customer Care's response
Dear Nishikant,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jul 24, 2015
Reliance Communications Customer Care's response
Dear Nishikant,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications
Jul 31, 2015
Updated by Nishikant Nanda
Dear Reliance,

When this is going to be resolved ? Why are you showing your incapabilities ?


Regards,
Nishikanta Nanda
Complaint comments 

Comments

Dear Reliance,


The waiver has been posted to my account but the problem is still existing and yet not resolved, am frequently getting that particular message ! again and again. For your concern please check all the details transactions ( messages) i have received on recent days. Please solve this issue asap.


Thanks,
Regards,
Nishikanta Nanda

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