[Resolved] Reliance Communications — Reliance asking for payment without any bill or usage details | |||||
I was using Reliance Netconnect+ with number - [protected]. In May-15, my brother returned the modem and clearly asked the attending executive to clear all the dues for which my brother paid. She specifically told him that the service will be deactivated and no further payment has to be made. I also didn't get any Invoice or detail after May-15 from Reliance. Suddenly, I got a notice from the court in Sept-15 about pending amount of Rs. 1591. I mailed and called Reliance customer care regularly for a long time about the details but they didn't provide any. Now again today I got a notice about it. I am not going to pay a penny without invoice or details. This is highly unprofessional and rowdy. I'll go to the higher authorities if I have to. This is unexpected from company like Reliance. Contact me to clarify the details and provide information about the amount. My contact information is: Mail: [protected]@iitj.ac.in Ph No.: [protected] Attachemnts: Last Bill Invoice, Mail Communication Was this information helpful? | |||||
Oct 14, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Dec 10, 2015 Reliance Communications Customer Care's response Dear Mr Kumar, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Dec 19, 2015 Reliance Communications Customer Care's response Dear Mr. Kumar, , Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times. Regards Reliance Communications | |||||
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