[Resolved]  Reliance Communications — Reliance broadband, keep on sending bills and calls for payments after the termination of connection

Address:New Delhi, Delhi, 110045

I had a reliance connection subscription id: [protected], can no.[protected], which is in termination process since july 21, 2016 and the connection is still not terminated and everyday customer care execute call me for payments although i do not have any kind of dues left. This is what reliance treat their customers for their sufferings and decision of terminating the services.

As my connection not terminated from reliance side, they keep on sending me bills and calls for payments though i have their confirmation mail regarding the termination of connection.

Please let me know where is the process lagging so behind and when it get terminated because everyday i get a call for the payments of service i am not using at all.
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Oct 15, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2016
Reliance Communications Customer Care's response
Dear Anshuman,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Complaint comments 

Comments

Sir i want to know my incoming and outgoing call detaila for prepaid number [protected] for the month of August and September 2016.Its very urgent and extremely important to me.
Kindly mail me at the earliest.
Mail id - [protected]@gmail.com
I purchased Jio sim from sonipat near BSNL office . On 30/08/2016 on 1pm I gave my aadhar and picture My no [protected]
Alternate no [protected]
I hv got ur msg next day but it is not as any televrification msg is come my frnd sim with me it's sim is activate 2 days ago plzzz sir do any step it's 12 th day today sir
They are doing this fraud to everyone. I have terminated the netconnect number [protected] on 18th june 2016 and confirmed the termination by calling their customer care (call recording available). One month later, i got a bill with a different tariff plan for my terminated number . When I call the customercare asking this they will disconnect the call ...Fraud management, Fraud cutomercare.. TOTAL FRAUD COMPANY

Thousands of poor people are being harassed and cheated by Reliance . We should unite and move together against this FRAUD COMPANY .

Please sign the petition in Change.org to TRAI and Govt of India against Reliance Fraud
http://goo.gl/00AlIc
Online Petition against the Unethical Practices adopted during RCOM 4g Migration
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

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