Reliance Communications — reliance broadband not working since 23 days

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

They usually do this to all areas, I am in chennai. I too faced the same problem, I send more and more emails and no use even their aplette officer didn't replied, whenever I call to customer care toll free no even after hours of waiting they won't pick the call. I gave the disconnection letter to Reliance Infocomm, Nungambakkam, Chennai, the representative Mr.Karthick, said that my charges will the waved out for the upcoming bill, today a lady from reliance called me and asked when to come to get the modem, I said her any day and asked is there any arrears I have to pay, she answered Rs.500/-, I asked her my payment should be waived out, she told that she has no idea. Why reliance fooling their customer. I won't pay the balance amount which I didn't use for.

My subscriber id :[protected]

Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

Day no. 42 none of the employee or the company is ready to respond when will be the line would be fixed.
company has not paid to the local LCO for which the line is not working.