[Resolved] Reliance Communications — Reliance netconnect - Bills keep coming - Service has stopped working since may 16 | |||||
3 emails to "[protected]@relianceada.com" ; "NetConnect.[protected]@relianceada.com" have got no response ... Also i have spent hours explaining to their support the issue ... But still i got an Bill for SEPT 16... PLEASE STOP THIS SERVICE AND BILLS AS NO SERVICE IS RENDERED ... Relationship:[protected] [protected] From: Rajesh Math To: Rajesh Math Sent: Thursday, July 21, 2016 9:18 AM Subject: Re: Relationship #[protected] June 16 Bill -CANCELLATION - FURTHER ANOTHER BILL IS ENT - 2nd Email Furthermore to above thing i have got another bill when the service was never used Thanks PLEASE MARK MY ACCOUNT CLOSED AS THESE DEVICES ARE NOT WORKING From: Rajesh Math To: "[protected]@relianceada.com" ; "NetConnect.[protected]@relianceada.com" Sent: Monday, July 11, 2016 6:11 AM Subject: Relationship #[protected] June 16 Bill -CANCELLATION Dear Sir/Madam I have recieved a bill from you showing 575/- outstanding when the entire month your network was not working and when i went to your store i was told to buy a device worth 2200/- So i called your telephone support line and they told me that it is adjusted and there is a credit of 76Rs and my account is cancelled. I request you to send a written confirmation thru email confirming CANCELLATION and return the credit balance of 76/- thru post. Thanks Rajesh XXXXXXXX179 Relationship:[protected] [protected] [protected] [protected] Was this information helpful? | |||||
Oct 25, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 22, 2016 Reliance Communications Customer Care's response Dear Rajesh, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Sep 24, 2016 Reliance Communications Customer Care's response Dear Rajesh, As per your telephonic conversation with our customer service associate, please mail us your termination request on [protected]@relianceada.com also you can visit any of our nearest Reliance Mobile Store for further assistance. Thank you! Regards, Reliance Communications | |||||
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