[Resolved]  Reliance Communications — Reliance netconnect+

I have visited the Reliance showroom and gave request for cancelling Netconnect+ data card. I also paid all the outstanding amounts, including for 7 days which the executive sadi that should be paid as the card will take 15 days to deactivate and will be active for next 7 days and as per the norms customer have to paid for those 7 days aswell. I paid the bill and post which call was made to person from cancellation department and they spoke with me and took the request for cancel. Service request number[protected] was provided to me as confirmation for cancellation on May 03rd 2016.
Again I was getting calls everyday from customer care saying to stay with reliance. After which I got a call on May 13th 2016 stating that reliance have provided me an offer of Rs.175 unlimited plan for life time and to opt this plan and stay with reliance. i replied stating that no second thoughts on this as am not interested or satisfied with the response from the customer care and also the service is not good. I got a service request number[protected] for this call.
On 28th May 2016 I received message from Reliance stating that bill of Rs.858.75 is generated and I have to pay a due of Rs.403.05. I spoke with customer care people on this but a ridiculous people hired in customer service dept. We have to really question the integrity of the people hired them and trained them. No manners and they dont know how to speak with customers. No proper response and they disconnected the call.
I need a proper action on this as I have all the proofs of cancellation with me and i even never mind filing a compliant in customer court for these king of irritating service.

Reliance Netconnect+ number is - [protected]
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Aug 9, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Moreover, the most amazing part of Reliance Communications is their "Customer care officers". It takes 1 hour to connect them on phone. After that, they all speak in some strange language which you can't understand. very poor communication skills. There is a lot of noise in their office, so that you can't hear them. "

The best thing happen after you disconnect your phone. One sms will come on your mobile,
"You spoke to XYZ from Reliance. were you satisfied with your interaction. Reply Yes or No (toll free)"
When you type "NO" sms feedback doesn't goes. When you type "Yes", feedback goes.

Even Their feedback system is also corrupt just like them.
https://www.consumercomplaints.inreliance-communications-no-internet-service-c1299298
Dear Sathish,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Got a Call today from Reliance Customer Care number +[protected] at 2.47 pm. Person spoke with me said that the reliance connection is deactivated now and only pending amount that i need to pay is again RS.403.

Am not satisfied with the billing for this amount, still am paying to get rid of this reliance network first. Also, he confirmed that the data card is not active now and all the deactivation completed.

Also, the tricky part from them is that he said, no email communication will be sent confirming that the datacard is de-activated and also, neither i will get the confirmation message about de-activation. Just o keep everyone posted about the current situation am recording my conversation here.
Dear Sathish,

We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction. Let us take this opportunity to assure you that we are always at your service and would love to assist again, if required.

Regards,
Reliance Communications

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