Reliance Communications — Reliance Pro 3 (14.7Mbps is giving 0 Kbps Speed

Sankar M

Address:

Chennai, Tamil Nadu

Hello Sir/Madam, I purchased the Reliance Pro 3 Data Card on last month. And I have activated the connection. But, I am not able to open any sites even google.com site. It is NOT working. I raised the complaint against this issue to the customer care. They said, They will solve this issue with in 3 Days. But, still they did not solve the problem. Continuously, I called customer care. Also, I have contacted the data card agent(whom i purchased the data card). NO USE. I paid the money for device on last month. This month, I got the bill for October, 2014 month. But, I didn't used the card. Do I need to pay this bill WITHOUT using the data card? Please suggest me. Regards Sankar M

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sankar,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

Sankar M

Hi,

I am not able to open the link as you mentioned above. Please find the details below,

Data card MDN number [protected]
Complaint Number is[protected]

My mobile number is [protected]

Please solve the data card issue ASAP.

Thanks
Sankar M

Sankar M

Hi Reliance Communications,

Any update on my data card issues?

Thanks,
Sankar M