[Resolved]  Reliance Communications — Reliance Pro3 Data card Connection problem

Address:Ahmedabad, Gujarat

Hi My name is sandeep from Ahmedabad, Gujarat, i have purchased reliance pro3 data card on dated 11th july, 2015. it was activated with in 2 hours of my purchase. but when i connect it to my laptop [Windows 8], it is showing network in form of network tower but it is not able to establishing network [data uploading n downloading] i have visited reliance store many times but they are saying that it will take 2 days to resolve the problem.. how can be possible ? if it is activated then i should be work at a time. i have paid Rs.1800 for that. Reliance Store name : Network communication Address : Shop no : 2 Satkar status, Nr. I.T.I College, Under Bridge, Kubernagar, Ahmedabad-382340. i was using Reliance net connect from last 4 years and i was in good impression of reliance communication but this time they are fail to satisfied their regular customer. My Reliance Pro3 number is : [protected] my email id ; sandeep.[protected]@gmail.com. my alternate number is [protected]. Kindly look into my complain and resolve it asap. Thanks in Advance. Sandeep Ghodasara
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Oct 22, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jul 13, 2015
Reliance Communications Customer Care's response
Dear Sandeep,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Jul 20, 2015
Reliance Communications Customer Care's response
Dear Sandeep,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Complaint comments 

Comments

Hi reliance communication team,

The problem has been resolved. Thank you very much.

Thanks
Sandeep
Hi reliance communication team,

The problem has been resolved. Thank you very much.

Thanks
Sandeep

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