[Resolved]  Reliance Communications — Reliance Tower Transformer Problem

Hello Sir, My Name is seetharami reddy from Siddamanahall (village), Bellary (Dist), Karnataka (state).In my Village(siddamanahalli) reliance tower problem.It means whenever power cut is gone in my village then the signal is cut and the problem is in "SoS Call" at that time not recieving incoming calls&outgoing calls.I have already talk reliance tower manage the tower in my village Mister "anil reddy" he says like that reliance transformer problem that is old transformer he said.And also i am talking reliance customer care about this problem 2 years ago still the problem is not solved.In bellary there is no reliance office. Many times i call customer care mentioned this problem still no one resolve the problem.Mister Anil reddy maintained the reliance tower in my village he manages diesel to run it, but what times to run there is no guaranty in my villagers.Most of reliance customers are changed to others.Other towers are working fine.only one reliance tower problem still 2 years ago.Please resolve the problem as early as possible.Because, My phone is cdma reliance phone.
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Complaint marked as Resolved 
Other Networks are working fine in my village.Only the reliance signal is poor and the worst.In my village whenever current goes then the reliance signal is put in "Sos" at that time i am not receiving & outgoing any calls from my reliance number.In my Village the power cut (current) problem every one hour and it's comeback within 10mintues or 15 minitues at that time the signal is put at "Sos Call".I have already talk to the who manage the tower in my village about problem, but the guy told like "Reliance Tower Problem" and it's Old transformer and whenever current is gone then the guy running the transformer with diesel.So, the problem in old transformer reliance.Please Remove the old transformer and you arrange new transformer or completely remove the reliance transformer in my village. Reliance tower located at : Siddamanahalli Village:Siddamanahalli Dist:Bellary Name:Seetharam Reddy My Phone Reliance CDMA No:9343560248 Alternative Tatadocomo No:8050777672
Reliance Communications customer support has been notified about the posted complaint.
Aug 01, 2014
Updated by dondevischarlie
My reliance cdma no is:[protected]
and tata docomo no is:[protected]
Complaint comments 

Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
This problem occurring since last 2 years & still didn't resolved any customer service team...The reliance transformer is (old transformer)...so, you're reliance team are get the new transformer to existing old transformer.
Hello Reliance Members,

I have compliant one week above, still the problem is not resolved.
Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
My Reliance net modem No. is [protected] address is village Toranagallu Dist. Bellary Karnataka, availling tower service in Shankar Hill Town Toranagallu & in JSW Steel Ltd. Vijaynagar Works Toranagallu,
My complaint is that, The network is very good in Shankar Hill Town & fr. last 2-3 days the network in JSW Steel Plant is ZERO.

WHAT IS THE TOWER NETWORK PROBLEM IN PLANT, ?

WHEN IT CAN BE SOLVED ?

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