[Resolved] Reliance Communications — Rs 20 withdrawn from my prepaid mobile without my permission. | |||
My mobile number is [protected]. On 5th of September an amount of Rs 20/- was deducted from the above mentioned prepaid mobile without my mobile for some Hungama subscription. I have not applied for anything and in order not to be disturbed, I am also on the DND service. I would like to know why Rs 20/- was deducted without my permission. Who has authorised the same? The customer service at *333 was very rude when I called today at around 5.45 pm. He said we should complain within three days etc. Where is this in writing given to me. Above all, why was it taken without my permission? I do not have time to attend to such stupid gimmicks by you. Kindly LEAVE ME ALONE. If I need anything, I will present myself to you and ask for the same. Please do not spoil your reputation by doing such things. The next time my family and myself will be off Reliance forever, WHATEVER MAY BE THE PRODUCT. Thanking you Ravindra Rao [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications