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Reliance Communications — rs 970 refund pending postpaid connection [protected] relationship no[protected]

I am a reliance communication ltd post paid connection customer from the very starting ie dhirubhai ambani pioneer offer. I port my number on date 24 jan 2017. My connection runs in reliance up to 23 jan 2017. I have a refund of rs 970 pending as per my last statement generated for the period 27 dec 2016 to 5 feb 2017. This last statement was generated on date 6 feb 2017. This last bill serial no[protected]. I have made sevral complaints on customere care number and so many e mail complaints send. But no proper response comes. The service request id is[protected]
Please help me as now i am very harrased and desperate
I do not know that the company is intrested in refund or not
From
Manish pabuwal
Plot no a 8 (B) ram marg shastri nagar near tagore public school jaipur rajasthan pin code 302016 tel [protected]
[protected]
Email [protected]@gmail.com

Complaint Status


[Mar 02, 2018] Reliance Communications customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    66%
    Complaints
    18512
    Pending
    0
    Resolved
    11538
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709