[Resolved] Reliance Communications — Rude executive during postpaid verification

mirzadaffodil

from Hyderabad, Telangana

Address:	500017
Website:	www.rcom.co.in/Rcom/personal/home/index.html

I applied for porting for my number [protected] from Airtel to Reliance this week and submitted the documents. When I received confirmation message and called 59059, the executive Mr. Bunny S who says he is the manager tells me my name is not listed in their database. By only listening to my name " Mirza" he said it is not listed and some weird things like customer is not responding, call is getting disconnected, thanks for calling reliance. The funniest thing is he dint even bother to take any other detail other than my name. Are you not paying this guy enough? Is this how you welcome a new customer Mr. Reliance?

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May 31, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2017

Reliance Communications Customer Care's response Dear Mirza,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Apr 30, 2017

Reliance Communications Customer Care's response Dear Mirza,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications