[Resolved] Reliance Communications — Service barred and no one helping

kdewan

from Varanasi, Uttar Pradesh

Address:

Faridabad, Haryana, 121003

Dear sir/madam,

My mobile number is [protected], i recently ported from vodafone to reliance. But my service are getting barred repeatedly.

Earlier i was told my address verification got negative and then i tried following up with reliance appellate, and people who sold me this connection and after more than two weeks my services were resumed.

This time i am being told that my caf is not in prescribed format i don't know what that means, but i was told to go to nearest store and resubmit my documents which i did on 3rd june at vashisth mobile hut:
Vashisth mobile hut
Shop no. 1086, link road, puran enclave, near miglani bakers, sector 28-29, chowk, old faridabad
But still my number is not getting activated please advise.

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Jul 28, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2017

Reliance Communications Customer Care's response Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Jun 17, 2017

Updated by kdewan You can contact me on [protected]