[Resolved]  Reliance Communications — Sim activation not done

Address:

121004

Recently, i received a call from a person on aug 10, 2016, number - [protected] and [protected] who said to be from reliance and offered me to port my vodafone postpaid number - [protected] to reliance. I accepted the request as the plan was good. They send a person to pick the documents and rs 300 for security deposit. I provided him all the documents and the amount. On aug 18, 2016, i received a message from reliance that the port request has been accepted and told me to insert the new reliance sim card on aug 19, 2016 between 12:00am to 1:00am and call 59059 for tele-verification. I inserted the sim on the same date and time. But after inserting the sim, the sim card didn't connect to any network. I tried several times, change the preferred network from 2g to 3g to 4g, and connect it to reliance but every time it says "your sim doesn't allow to connect to this network". At the same time, reliance has disabled my vodafone sim also. Now i am dis-connected from reliance and vodafone. This is my business number and i receive 100's of calls daily. I even tried calling reliance customer care services, but every time they told me that they can't do anything about it. I called the same numbers from which i have received calls, but the numbers are switched off.

I request you to please activate my sim and allow me to connect as i am very much frustrated by all this. If not possible, then cancel my port request and reinstate back me to vodafone.
Please call me on mobile: [protected] for communication as the sim card is still not connecting to any network.