[Resolved] Reliance Communications — Sim deactivated, before providing new sim. | |||
Dear Sir/ Madam, I am Ravindra Shetty Kc, My phone number is [protected]. Fifteen days back I get call from Reliance telecommunications about porting my IDEA numbers ([protected]). Called by 1). [protected] 2). [protected] Then I asked them about Port mobile no. They told me to send SMS 1900 Port & send me back SMS what you get same. I followed same. But this Reliance person deactivated my no. But not provided any sim. Now I am facing Big problem that Reliance telecaller not receiving my call also. Please help me Yours... Ravindra Shetty [protected] [protected]@gmail.com Was this information helpful? | |||
Apr 11, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Mar 02, 2017 Reliance Communications Customer Care's response Dear Ravindra, We regret the unpleasant experience and appreciate you for taking time to share the same with us. We have escalated your grievance to a specialised team. We assure you that they will look into the matter at the earliest and update you with a best possible resolution. Thank you! Regards, Reliance Communications Verified Support Mar 09, 2017 Reliance Communications Customer Care's response Dear Ravindra, We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction. Let us take this opportunity to assure you that we are always at your service and would love to assist again, if required. Regards, Reliance Communications | |||
 2 Comments | |||
Comments
With dnd service activation.. Sir ther is balance deduction message of rs 60 for the service shemmoviesub60..there is no activation of this service...direct service renewal msg came...is sir plz refund rs 60..thanking u..no [protected]
Reliance Communications Customer Care's response, Mar 2, 2017
Verified Support
Dear Rahul,
We are glad to inform you that the necessary waiver has been restored back to your account. Thank you for using our services.
Regards
Reliance Communications
We are glad to inform you that the necessary waiver has been restored back to your account. Thank you for using our services.
Regards
Reliance Communications
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We are so sorry and highly regret the issue faced by you. Would request you to please visit: http://bit.ly/1cmd6ds from a computer and register your complaint. We assure you that our representative will get in touch with you shortly.
Regards,
Reliance Communications