[Resolved] Reliance Communications — Sim Upgrade from CDMA to GSM

Shaibin

from Chennai, Tamil Nadu

Address:

Coimbatore, Tamil Nadu, 641041

I am a user of CDMA mobile from 2006. No: [protected]. During the time of taking the connection. I had given my ID proof. Since I was out of country for last 8 months. I was not aware the termination of CDMA.I had given this number for bussiness communication for one of my company. So I had taken it to the nearest RCOM storemail to upgrade. Now they say that the number is not in my name.
How is that possible.when I am the user from 2006 and I had given my I'd proof. It a mistake from your end. How can u say that it's in the name of a different person. I had no issue with the phone. So I had not called customer care for a long time.

Now I want to retain my number. The headoffice is far from my home town..please guide me what can be done to retain the number.

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May 23, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2017

Reliance Communications Customer Care's response Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications