[Resolved] Reliance Communications — Special Recharge of 596 on Reliance GSM | |||
Dear Sir, I am Sibdas Dey. I had done a special recharge of 596 on my Reliance GSM number[protected] from paytm.com on 7th October, 14. Before doing the recharge I had checked both the sites i.e., rcom.co.in and paytm.com about the offer of 596. Both of them mentioned the same offer, i.e., Unlimited Local Onnet calling + 15 hours of Local Offnet & STD calling free; post 15 hours; all [protected]@40p/min for 90days. But after successfully completion of recharge, I got only 0.01 rupee. I have mailed both of them, i.e., Reliance and Paytm many times, they told me that they will resolve the matter but my question is how long will it need to resolve that issue. Till now I did not get any solution and also they are not responding my mail now. After my complain both the sites removes the offer of 596 from their portal, but till now I did not get my money back. Right now the offer is not available in any of the mentioned sites. I had taken screen shot of both the site which will show you the offer details. I have attached the screen shots of offer and also order number of paytm.com. Regards, Sibdas Dey Mobile No: [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Sir,
After your comment, four days has been passed, five is running, but till now I did not get any response from your side. All of you are frauds.
Regards,
Sibdas Dey
Mobile No: [protected]
After your comment, four days has been passed, five is running, but till now I did not get any response from your side. All of you are frauds.
Regards,
Sibdas Dey
Mobile No: [protected]
Dear Sibdas,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Dear Sir,
Thank you for giving me the balance after deducting the service tax. Yes I am satisfied but not fully, as I did not get the mentioned offer and though I got the balance, an amount is deducted as service tax.But it is ok. And one thing, give response to your customer, otherwise they will lose your faith.
Regards,
Sibdas Dey
Thank you for giving me the balance after deducting the service tax. Yes I am satisfied but not fully, as I did not get the mentioned offer and though I got the balance, an amount is deducted as service tax.But it is ok. And one thing, give response to your customer, otherwise they will lose your faith.
Regards,
Sibdas Dey
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
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