[Resolved]  Reliance Communications — Theft from prepaid mobile balance

Address:Darbhanga, Bihar, 846001

From the last 6 months there has been continuous theft of Rs.15/10/5/3 in my main balance for the services I have never subscribed & without any message intimating me.
When i talk to customer care they say they have record of only three days and cannot do anything if the theft is done before that period. This means that everyday i check my balance 5 to 10 times and also write down my balance every time when i call someone.
This is a fraud practice and resolve it as soon as possible. Such deductions are not valid at all. Look into the matter and contact me as soon as possible.
No. [protected]
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Apr 27, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2017
Reliance Communications Customer Care's response
Dear Customer,

Please give us some time, we'll get this checked at our end and revert back to you with an update on this.

Regards,
Reliance Communications
Complaint comments 

Comments

Sir
Plese send the [protected] number calls list on 21-3-17 plese send me urgently sir.one day call list please send me
Respected Sir,
I have lost my Reliance Smart Sim card a few days ago.My Mobile no.+91-[protected].
I have also lodged a police diary in local police station .
My humble request to you, please deactivate the SIM card as soon as possible and obliged.

Thanks .

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