[Resolved] Reliance Communications — Unable to port my number from reliance to airtel due to negligence of reliance employees | |||||
I had applied for my number portabilty from Reliance to Airtel on 4th Feb .I had submitted all the documents at Airtel's office and they had forwarded the request to Reliance office. I have attached the message receipt I had got for your perusal . I have also cleared all the bill payment and outstanding amount is -0.9 . I had tried calling customer care but unfortunately There isnt any option coming where i can talk to people and resolve my issue. I had received few calls from reliance customer care people on 7thFeb 2017 to ask the reason I am porting my number, I explained them my issue and also requested them to resolve my issue but they didnt turn up after that . I had been visiting to various reliance offices but everyone said that the only way my issue can be resolve is through mails . It is going to be more than a fortnight but still none of the issue has been taken .I am scared that they will drag this case till 24th Feb and they will generate new bill for the month feb and then they will again ask to do the monthly payment as it is a postpaid no. I am fed up with this reliance services. My no. is [protected] Name :Ajit Kumar Singh Please resolve my issue ASAP.Thanks Was this information helpful? | |||||
Mar 31, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Feb 20, 2017 Reliance Communications Customer Care's response Dear Ajit, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Feb 21, 2017 Reliance Communications Customer Care's response Dear Ajit, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||||
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