[Resolved] Reliance Communications — Unlimited 3g data charges | |||
Dear Sir / Madam, This is to inform you that according to my billing plan I was promised unlimited 3g data after 1gb of 4g data for my mobile no. [protected] which I ported from Vodafone. But as I am seeing my bill Reliance have charged me for data. Your executive have given me in writing and I have a proof for that which I am attaching the content with this mail. Kindly find it enclosed. Looking forward for your call at the earliest. My alternate number is [protected]. I am ready to make the payment but I won't pay for the data I've been charged. The name of the person was Abhay who sold me the post-paid plan, his no is [protected]. My Relationship no.[protected] Regards, Rohan Iyer. Was this information helpful? | |||
Apr 1, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Feb 17, 2017 vijith xavier's response Sir, My Reliance number is locked [protected] so kindly give my puk code .Thank you sir
Verified Support Feb 22, 2017 Reliance Communications Customer Care's response Dear Rohan, We regret the unpleasant experience and appreciate you for taking time to share the same with us. We have escalated your grievance to a specialised team. We assure you that they will look into the matter at the earliest and update you with a best possible resolution. Thank you! Regards, Reliance Communications Verified Support Mar 01, 2017 Reliance Communications Customer Care's response Dear Rohan, Our customer service team has informed us that your concerns have been addressed. Do let us know if there is anything else we can help you. Regards, Reliance Communications | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
vijith xavier
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kairali nagar 37
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