[Resolved]  Reliance Communications — Unnecessary Balance deductions.

Address:Bhopal, Madhya Pradesh

After using reliance as service provider for more than 6 months now, In continuation of balance deduction in last 2 months, this month also deductions have been made for unsubscribed services and requests. Last month I complained regarding the same and got my deduction waived off but this month again deduction has been made. This is totally unacceptable and unjustified. Please look into the matter and resolve it as soon as possible. Thank you.

Anshita Soni
[protected]
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May 11, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2017
Reliance Communications Customer Care's response
Dear Anshita,

Please give us some time, we'll get this checked at our end and revert back to you with an update on this.

Regards,
Reliance Communications
Apr 01, 2017
Updated by Anshita Soni
Not all deductions have been waived off, just half of it. Please check this again and take appropriate action to waive off the rest of the deduction too.
Complaint comments 

Comments

I made a call to Roorkee from my reliance mobile [protected] and the charge deducted was rs 75 for approx 5 min. The customer associate said it was a international call as according them I input double zero before the dialled no. but the surprising fact was that I didn't did. when I dialed the same no. From Vodafone the charges were nominal.

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