[Resolved]  Reliance Communications — Unscrupulous deductions from the balance when the Sim not under use.

Address:

Visakhapatnam, Andhra Pradesh

Complaint against Relaince Comminications Management: It is an un-scrupulous activity being continued since long time. Unidentifiedly small amounts of amounts are being deducted from the balance pending leading to go for recharge again. I am maintaining a reliance Sim containing [protected]. When suddenly during the month of June, 2013 my balance has become zero and when I intended to make a call to my staff from Collector's office, Visakhapatnam for a particular file I baffled to hear that I have no sufficient amount for that outgoing call. Two hours earlier to the said call I was in journey and no calls were made from the Reliance sim. Even though a little amount of Rs. 13/- was shown balance until my previous call I baffled to know how suddenly it has become Zero. I recharged my sim with Rs.111/- on[protected]in order to observe the unscrupulous activity as I found it difficult to identify if large amount is recharged) and Rs. 39/- for 500 free messages. As the same unscrupulous activity was observed since[protected] I stopped making outgoing calls and started noting down the balance being shown by the network during every free message is sent. Mistakably, on[protected] for a period of 3mts and 34 secs. my better half spoke to our purohit from this reliance sim. Other than that no outgoing calls were made. Now you may observe how intelligently they are reducing the balance even no outgoing calls are made. Date Time Balance shown by net work Date Time Balance shown by net work [protected] 10-30 PM Rs. 24-305Ps [protected] Noon Rs. 19-997Ps [protected] AM Rs. 24-005Ps --Do-- 2-00 PM Rs. 19-897Ps --Do-- 1-30 PM Rs. 23-905Ps [protected] AM Rs. 19-097Ps --Do-- 5-30 PM Rs. 23-805Ps --Do-- 12-30 PM Rs. 18-997Ps --Do-- 8-30 PM Rs. 23-705Ps --Do-- 1-00 PM Rs. 18-897Ps --Do-- 9-24 PM Rs. 23-605Ps --Do-- 4-30 PM Rs. 18-697Ps [protected] AM Rs. 23-305Ps --Do-- 7-30 PM Rs. 18-597Ps [protected] AM. Rs. 23-305Ps [protected] 6-00 AM Rs. 17-697Ps --Do-- 10-28 AM. Rs. 23-195Ps --Do-- 10-30 AM Rs. 17-597Ps --Do-- 1-30 PM Rs. 21-909Ps --Do-- 7-28 PM Rs. 17-297Ps [protected] AM Rs. 20-997Ps --Do-- 4-00 PM Rs. 20-897Ps [protected] AM Rs. 20-197Ps --Do-- 9-00 AM Rs. 20-097Ps Except on[protected] all the days it has been reduced. Further, it is not system generated reduction. It is not homogenously reduced. It is manual reduction, appeared to be the unscrupulous deed of the staff, particularly appointed for this purpose. It is heavy during nights. This is how in order to survive the competition this activity appeared to be taken up on the instructions of the management. I need clarification and compensation for the unscrupulous deductions….. Kesava Panda, Asst. DevelopmentCommissioner, VSEZ, Duvvada, Visakhapatnam [protected]@gmail.com