Reliance Communications — upgrade to 4g but not working

I have requested to upgrade for 4g sim. I got a confirmation message too. Now my old 2 g is not functioning neither it's upgraded. Customer care not available. Inspite of several visit to the local reliance outlet the problem is not resolved due to your apathy towards customer. Infact i have been told that customer care is shut down. How can you be so careless and irresponsible. I am facing huge problem. Hope you will respond to this problem
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Reliance Communications customer support has been notified about the posted complaint.
Oct 05, 2017
Updated by nandu roy
Pls see that my number is active
Oct 05, 2017
Updated by nandu roy
Asap
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Comments

Me too had same problem. I bought a new mobile so upgraded to 4g from normal 2 g which was 8 yrs old.
Now the old no is not working and the new sim too. No service centers, no customer care almost everything was closed. Now not even cant port to other netwotks.
A small service center which is located in Gandhinagar, Coimbatore, Tamil Nadu where I changed normal SIM to Nano sim.
I should share some of the beauty about the centre. The girl working there was very busy in talking with her boy friend. Simply shouting and sending out all customers visitng.
She told me change of sim will effect within an hour but this was 1 week old. Still its not working.
Dont you have money to appoint atleast 1 customer care representative for the whole country.
Pls take necessary action to resolve complaints.

My reliance mobile No : [protected]
Alternate no to contact : [protected]
mail id : [protected]@gmail.com

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