[Resolved] Reliance Communications — VAS deductions | |||
Copy of last complain :- Reliance is deducting amount of Rs.5 or 3 per day on account of VAS Services. I checked through reliance Instacare app and saw that i am not subscribed to any VAS service. Deduction details are as follows:- 21-Nov VAS Handygo GSM 5.00 24-Nov VAS Eros GSM 5.00 26-Nov VAS Techzone GSM 5.00 26-Nov VAS Eros GSM 3.00 27-Nov VAS Eros GSM 3.00 28-Nov VAS TechRWCNKVed GSM 0.50 29-Nov VAS TechRWCNKVed GSM 0.50 30-Nov VAS shemaroostream GSM 5.00 30-Nov VAS shemaroostream GSM 5.00 01-Dec VAS Eros GSM 3.00 01-Dec VAS 1.00 This is happening 3rd time that i have complained. They reply, but they never have permanent solution for this. They refunded me some money - for last 3-4 transaction but not all the money. Even after this they are deducting on account of VAS- 04-12: 5.00 07-12: 5.00 8-12:3.00 12-12: 0.50 Please refund all my money deducted for VAS services.(Which have not been refunded ) Was this information helpful? | |||
Oct 15, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Dec 13, 2015 Reliance Communications Customer Care's response Dear Nawnit, Apologies! To assist you with your current concerns, please help us with the following details, at this link using a PC: http://bit.ly/1cmd6ds we assure you that we will get the same addressed and fixed on priority. Regards, Reliance Communications | |||
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