[Resolved] Reliance Communications — VAS Deductions on [protected] without my permission | |||
On my Reliance GSM no. [protected], Without any Prior Information and permission Reliance had deducted VAS MyCRBTDummy Subscription charges of Rs. 5/- and also for VAS CRBT Prepaid charge Rs.1/-. on 30th Jan around 8:00 PM. I have never opted for this service by sending SMS/email/visiting reliance outlet. Finally I have sent SMS to stop the service on 30th Jan at around 9:00 PM to stop service and further deducting charges of Rs.1/- daily. Please refund my money (5+1 = 6 Rs) and unsubscribe me from VAS MyCRBTDummy. Thanks Krishna Reddy Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Customer,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications.