[Resolved]  Reliance Communications — Why "network services" not available of only reliance communications in navi mumbai, vashi, sector 4 to sector 8?

Address:400709
Website:www.rcom.co.in

To the concern authorities, reliance communications (Rcom)

Is there any concerned authorities or responsible personalities, who can put light on the above mentioned subject?

Although in the past years, navi mumbai is awarded with the best city award with the proper guidance/help/concern of our corporator/s. As observed that our government is spending/doing a lot to improve the e.com facilities of communication in the telecom sector. Also observed that where the state like bihar is providing free wi. Fi facilities even on railway stations. Whereas this type of behavior was not at all expected from [rcom] the branded & pioneers in telecom sector, who must be aware n being notified of each issues/ happenings.

As we all know it's the time of ssc/hsc results & every thing is online nowdays. Each n every govt website/s are secured & so they provide an otp on the mobile as a matter of security to avoid hacking/ misuse /frauds etc. And when the customer/s who are still using reliance [rcom] network with blind faith.

1) due to the above mentioned subject does anybody knows the impact of no network in the area?

2) how shall be the "new admissions" issue be resolved when the students do not get sms/messages etc ontime due to no network?

Does this means that the slogan "karlo duniya muthie mein" is gone with our respected personality late mr. Dhirubhai ambani ji?

If not, then i suggest to the revenue collecting/concerned authorities to at least spend some time along with the capital invested. Also pay surprise visits on the retail counter/s to note the unpractical behavior n negligence of your staff, so to improve n provide better services to the consumers for the betterment of society.

Purely indian
Bbncr
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Jul 26, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2017
Reliance Communications Customer Care's response
Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Jun 21, 2017
Reliance Communications Customer Care's response
Dear Customer,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Verified Support
Jun 23, 2017
Reliance Communications Customer Care's response
Dear Customer,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
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