Reliance Communications — wire will be burn & light bill

Address:

Mumbai City, Maharashtra, 400084

Dear Reliance,

My Name is Rajesh Rahatwal. I stay at Aslpha Village Ghatkopar (w).
Below is the detail

My A/c Number[protected]
Meter Number - 5312019

Please find the the attached of Wire (which is in our Common meter box) is near by break. This will take fire any time & this had spark couple of times. So i have request to you that please do something before it will take any kind of accident.

This is my second complaint of My personal meter (i had mention all detail of my meter in mail) that i had came Electricity bill which i not used still i paid to Reliance Energy. Same Complaint i given in written at sakinaka.
After my first complaint a person came from Reliance & he had found a black spot in my meter or meter is not working, so he had replace the new meter. After change a New meter my Bill is again increased so my Question is what basis You charged me in both case when my meter was not working (or had black spot in meter) as well after replaced a new meter so i need to know what is problem...??? .

I observed that in my near home i had seen so many people used electricity which used more than me & still you had charge them like half of mine.

I hope you will take good action of my both complaint.

1) Meter wire which is near by burn i had attached the same picture
2) My personal Bill is more than which we used.

My A/c Number[protected]
Meter Number - 5312019

Please contact me on below number if you need any thing...