[Resolved] Reliance Communications — Worst service

Somasundaram Murugaiyan

from Coimbatore, Tamil Nadu

Address:

Coimbatore, Tamil Nadu, 641037

I have purchased a reliance dongle with number [protected] three months back. First I paid Rs.1000 for dongle again I paid Rs.2800 for 4G dongle. I availed unlimited plan for Rs.999 as monthly sceme but without my knowledge it was changed to 5GB for Rs.1000 scheme. I have discussed with reliance customer care number 6 times sent 13 times to their email id including Mr.Anil Ambani email id and TRAI email id for terminating this connection I don't use this number from September 3rd 2016 since network not available. Now they have charged Rs.3835/- Already I raised the same issue in this forum on 17th September but NO response. I am ready to pay Rs.1148 as per my earlier bill. Please arrange to terminate my connection immediately and confirm.

Mobile no.[protected]
Email id : [protected]@rediffmail.com

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Nov 3, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2016

Reliance Communications Customer Care's response Dear Somasundaram,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications