[Resolved]  Reliance Communications — Wrong Commitment & even no action

Address:

Faridabad, Haryana

Dear Sir, I have port my no. from Airtel to Reliance with the commitment of Rs. 350 plans benefits inclusive -1000 calls, 3G -1 GB n 2G - unlimited and 1 no. free reliance to reliance, but i shocked my activated plan was Rs. 350, inclusive 900 locals n 100 sms, no mobile data, no facility of one no. free service.Even the complianct desk 198 not even given properly reply they just hold my line for more than half hour and their response was also very unprofessional n rude.They have assured me resolve the same with 4 day time period but when i called them after seven days i shocked to know that they have close my compliant without my consent. Even when i again told them to lodge a fresh compliant they simply denied that they couldn't lodge my complaint. I was totally surprised that howz a customer care excutive can deny to lodge a complaint. Authorities are requested to took proper action agst. my complaint. regards