Reliance Communications — Wrongly amount deduction

Address:

591311

Hello sir,
Mera name mevaram varma hai aur main ek railway me worker hu me bihar se hu aur mujhe Karnataka me job mili hai.
Friday ko mere [protected] reliance no pe morning ko ₹100 deduction hua to maine 198 pe call kar ke rezan pucha to koi thik se answer nahi mila aur call ended ho gaya mene dobara call lagaya to language ko problem ho gaya vo Kannada me baat kar rahe the hum ko Kannada nahi aati to maine kaha koi hindi agent ko call transfer kar do to 10 min ke waiting ke baad call connect hua aur check kar ke bataya ki aapne ISD call kiya hai. Maine kaha ki hamara abroad me koi friends or family nahi hai to call kar ne ka saval ni nahi hai bohat bahes ke baad me maine kaha vo ISD number do to unhone kaha vo nahi hai. Last me maine kaha aapke senior se call transfer karo to us ne kaha ki yaha koi senior nahi hai maine kaha ki main aapke khilaf complete karuga to us ne kaha jaha complete karna hai vaha karo lekin amount refund nahi hoga aur call kat di.
Maine wapis 198 pe call kiya to customers care se call connect hi nahi ho raha hai maine 2 din se continues try kiya lekin still abhitak call connect nahi ho raha hai.
Sir meri aapse Request hai mai ek aam aadami hu apne ghar family members se door rozi ke chakar me idhar aaye hai koi urgent ghar me baat karni ho is ke liye hamesa balance full raheta hai aur aisa hi company wale wrongly deduction kar te rahe to kaisa...? Meri aapse request hai mera deduction amount refund karvaye...
Thank you