[Resolved] Reliance Communications — Wrongly wap deduction! | |||||
Thanks for kind information but at first thing i had complain your backend team who was resolved my docket number[protected] without cheke anything else and closed it... (dear reliance customer as per sr[protected] the data usage was more than available data hence correctly charged for data usage.) After that i had call appellate authority he takes my complaint and resolved within 1days.. (dear reliance customer sr[protected] is resolved the amount of rs.213.68 has been posted in your ac. for gprs wrongly charged.) Please look into matter and audit this call from quality department and escalated this matter to concern department take action as soon as possible and buzz when i had call 198 they didn't help out me also they excised and avoid the give the number of appellate desk team lead ms. miss ava roy due to system down why i don't know??? again i told you that please forward this mail to external quality team and call back same my number tomorrow before 1pm and resolve immediately.. Regards, Sanjoy khatua [protected] Was this information helpful? | |||||
Jul 22, 2016 Complaint marked as Resolved Dear,
Reliance Team
This is in-from u to that actually I've put a complaint regrading of mobile number +919681691430 is that huge data mb dedicated from last 20 days, so i'm not used properly however data mb already available on my account.. Also I'm using Samsung Galaxy J7 Smart Phone it's a one more ULTRA DATA SAVING MODE obtained also available and no more background apps running here, I'm basically many times using WhatsApp apps so why my data mb huge dedicated from my data mb why i don't know however I'm used 3G service..
Hence, I request u to that actually i've put a complaint about reliance gsm bad service nothing more else totally worst service...It's harassing for me..Please look into matter below given attachment files and help out me, what is the actual problem tell me else take action immediately or need to help backend team any more else and call back my number 24/07/2016 for better information..
Regards,
Sanjoy Khatua
+919681691430
[email protected] Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 10, 2016 Reliance Communications Customer Care's response Dear Sanjoy, Regret the inconvenience caused. We have arranged an outcall to understand and address your concern. Our team will get back to you by 04:30 pm. Regards, Reliance Communications | |||||
 1 Comment | |||||
Comments
Dear,
Reliance Team
This is in-from u to that actually I've put a complaint regrading of mobile number [protected] is that huge data mb dedicated why I don't know bcuz I'm using Samsung Galaxy J7 Smart Phone its a one more ULTRA DATA SAVING MODE obtained also available and no more back-ground apps running here, I'm basically many times using WhatsApp apps so why my data mb huge dedicated from my data mb why i don't know however I'm used 3G service
Hence, I request u to that actually i've put a complaint about reliance gsm bad service nothing more else totally worst service...It's harassing for me..Please look into matter below given attachment files and help out me, what is the actual problem tell me else take action immediately or need to help backend team any more else and call back my number tomorrow before in 1pm...
Regards,
Sanjoy Khatua
[protected]
![]()
Reliance Team
This is in-from u to that actually I've put a complaint regrading of mobile number [protected] is that huge data mb dedicated why I don't know bcuz I'm using Samsung Galaxy J7 Smart Phone its a one more ULTRA DATA SAVING MODE obtained also available and no more back-ground apps running here, I'm basically many times using WhatsApp apps so why my data mb huge dedicated from my data mb why i don't know however I'm used 3G service
Hence, I request u to that actually i've put a complaint about reliance gsm bad service nothing more else totally worst service...It's harassing for me..Please look into matter below given attachment files and help out me, what is the actual problem tell me else take action immediately or need to help backend team any more else and call back my number tomorrow before in 1pm...
Regards,
Sanjoy Khatua
[protected]
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Regret the inconvenience caused. We have arranged an outcall to understand and address your concern. Our team will get back to you by 04:30 pm.
Regards,
Reliance Communications