[Resolved]  Reliance Digital — 1 ton samsung ac and 1.5 t samsung ac. fixing wrongly

Address:

560097

I purchased two nos ac from reliance digital near nanjappa circle vidyaranyapura pura main road. 1 ton
1 no and 1.5 ton 1 no. The items were delivered on 16/02/19 saturday. The technicians came for fitting on 17/02/19 while fixing 1 ton ac operation there was mismatch in the joining assembly of pipes. They told this is not a problem they can cut the copper pipe and put another screw available with them and proceed. Try told that this is the procedure when there is midmatch. We thought may be right and said yes. Then during fitting of 1.5 ton ac the same problem appeared. They once again wanted to cut and wed for which i objected. Then after clearly going through the machinery it is found they have fixed 1.5 ton indoor unit in place of 1 ton. To cover up their mistake now they are telling there answers. Now if you inter change once again the gas will be leaked. Hence i request you to supply with new machinery and get fixed from good technicians.

Name chandan
Email. [protected]@yahoo.com
Ph [protected]