[Resolved]  Reliance Digital — 1.5 ton lg split ac with inverter complaint no [protected]

Address:	Pune, Maharashtra, 411007
Website:	NA

Please note we purchased above item from reliance digital aundh pune411007 on 5th march 2018 for almost a week we have to call them for instalation every day. Every day different person like mr sunil/rahul/suraj/dipanshu /laxman will pick up the mobile[protected] & ask the complete history when you bought your item complaint no etc etc it looked to us that every body is boss there & no body is responsible because no body is feeding details about copmlaint then we have to call mr swapnil their main boss even he could not keep his promises for instalation then finally mr amar was helpful
When they brought the stand for the out door unit fixed on the wall latter they checked that the holes on the stand no longer matching the out door unit & they drilled 4mm hole on the new out door unit to fix it which was tottaly wrong as these self tapping 4mm screws are used for aluminium roofing &i refused to accept it i asked them why co has given 12mm x4 holes to fix it
Now finaly they came on 7.30 pm on 14th march& fixed it
The quality of stand their vendor fabricated is very poor only two hole are matching other two in air on small patti which is not acceptale to us & our security has also objected for it that this type of job is not expected from a reputed co like you
In last i will only request you either get the stand done properly or take your stand back as early as possible because i was told better i should buy any thing extra required from reliance digital for quality job.
Raj kumar gupta
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