| Address: | ghatkopar east, Mumbai City, Maharashtra, 400075 |
My mob handset problem is very low sound comes from hearing speakar. I went to shop. They gave me customer care no. I have registered claim. My id was request id :135589. They rejected my claim for some result. But i am not agree with this.. I need call records. They mail me that
[ your claim dated[protected] has been rejected due to delay in claim intimation.
Date of incident:[protected]
Date of intimation:[protected]
Following was the description shared:
Customer mobile is working fine and he is facing with the hearing problem with his mobile and mobile volume is but also sound is very low
In internal verification you confirm that your handset got damage last 7 days ago.
However as per the policy terms & conditions the claim should be intimated within 48 hrs, failure in the same would not be admissible.
Hence we cannot process the claim further.]
I need call records to here. And i have warranty till july -2020. Otherwise refund my money. I was out of town thats why i have not registered complaint early.. And i never told that my phn was damage.. Was this information helpful? | 
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