| Address: | Nallasopara East, capital Mall, Reliance stores |
I purchased my lenovo laptop ideapad 3 on 21st June 2022 from nallasopara capital mall- reliance stores which was costing Rs.56000/- after discount and my hdfc discount i got laptop for Rs. 51190/-. In which when clearly asked about my emi charges staff replied saying "Madam srf 200 processing fees lagega and no other charges will be applied and u can use your vouchers as well which we will be giving".
When asked about emi amount per month he clearly said divide Rs.51190/- in 6 months.
Even after all this communication done clearly. On 24th i received by loan slab in which i am being charged 20% interest as attached below u can see the details.
when went to clear this glitch store manager replies saying they are extremely sorry and next time when will visit will do compensate on your next purchase? any human on earth will make mistake again if not satisfied with 1st purchase? Same time even staff denied to accept that they said no charges will be applied. Infact invented new term saying " it was told "LOW COST EMI" not "NO COST EMI"
Really pathetic service and fraud it is
Even online when i checked it clearly states any kind of laptop "No cost emi" with hdfc card. Even advertisement is not genuine it seems.
Never ever will i visit reliance stores with such feedback.
hope the attached information is enough as evidence
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