Address: | Kirti nagar branch and rajouri garden branch, New Delhi, Delhi, 110086 |
We took extended guarantee of our godrej eon 1.5 ton ac from reliance. We called at the customer care to register our complain. Every time they put the call on hold for hours. After days, they registered our complaint. We even went to their service centers but they only made false promise. Days passed but no technician came. Their technicians dont pick the calls. Many numbers given by the company were fake. The company dont do anything. A technician came few days ago and he didn't do anything and said that he didnt has the gas to be filled. After few more reminders another technician came with a gas cylinder, but he brought the wrong cylinder. When we call at compant they respond by saying that gas is not available. Means this big company cant arrange for a little gas. It is available near my house., but the company couldnot find it. Till now no response has been seen from the company's side. We are continuously calling but., the technician is not picking up and company is doing nothing. I dont know why you people boasted about yourself while we were taking the guarantee from your company when u cant even find a gas. We have paid 9000 for it. But see company is just watching, like our money had no value. I want a refund from the company for all the inconvenience. Was this information helpful? |
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