[Resolved]  Reliance Digital — Air conditioner stabilizer

Address:

Rohtak, Haryana, 124001

Hi i purchased air conditioner along with stabilizer in June 2016. Stabilizer had 2 year replacement warranty. I had some problem with the stabilizer so i went to the dealer and he told me that only way to get it done is through customer care, so i called them and after 4 calls i was able to get through to them. They registered myy complaint and gave me the complaint no 20537399. They told me that their technician is going to call me. I received the call the next day at 10 am and told me he is going to come in an hour. He did not show up so i called him at 1 and he told me he is on his way. I again called him at 2:30 he was watching some movie and told me that he cannot come before 5 pm. I had to take a whole day off to wait for this guy who did not even show up. I called customer care and they showed inability to take my complaint and told me they are going to call me back, for which i am still waiting.
The point is telling this is that please be cautious while buying anything of their own brand from reliance digital. Not only the things are sub standard, their service is pathetic and rude.