[Resolved]  Reliance Digital — air conditioner voltas 1.5ton

Address:

Mumbai City, Maharashtra, 400059

I had lodged a complaint vide complaint no.21047328 dated 01st april 2018, indicating the urgency to attend and resolve the complaint asap, since i was expecting guests from canada on the 14th.
The complaint was attended on 3rd april, by you technician mr. Kamlesh - mob no. 91-[protected]. I was informed by mr. Kamlesh that the ac's condenser had to be replaced and would take 7 to 8 days. I had again impressed the urgency in getting the repairs done as quickly as possible for reasons as stated above.
However, i regret to inform you that though almost 10 day have elapsed the complaint has not been sorted to as yet, more over, mr. Kamlesh is not taking my calls. I have been trying to contact your custome care on your toll free number [protected] but unfortunatley is continuously keeping the call on hold for more that 10 to 15 minutes and hence am not able to reach any of the customer care executive.
It is in these circumstances, that i appeal to you to kindly treat this matter as most urgent and try and solve this problem by tomorrow.
Thanks and regards
Jacob mob. [protected].