Reliance Digital — aquaguard water purifier geneus

Address:

No.4-332, Gaigalapdu, Kakinada, East Godavai Dist, AP, East Godavari, Andhra Pradesh, 533005

Date of invoice:[protected]
Date of delivery:[protected]
Date of installation :[protected]
Purchased from reliance digital srmt mall - kakinada
Paid amc for two years at the time of purchase also

Problem: water leakage from water purifier and the output water from purifier is same as the input water of purifier.
That means no purification activity is being taken place. I have raised complaint to this effect on[protected] after begging your team for 5 days technician came on[protected] and rectified the same. It worked once and the problem continued from the next day. I have been continuosly follwing up with the technician, but to my bad luck, i could get any reply from him. Again complaint was raised on[protected] vide service request no [protected].
We purchased this product from reliance digital with utmost faith we had on you. But your techinicians are slowly proving me wrong. I found zero concern towards the customers problems. Almost 2 weeks has been elapsed but could not use it for hardly 2 hours. Complaint through customer care service over, over phone to technician over, complaint by person at reliance digital srmt mall over but could not find any solution. The last resort i found is this way. Hope my problem will be solved with this resort.