[Resolved]  Reliance Digital — Av receiver

Address:Hyderabad, Andhra Pradesh, 500050

I have raised a complaint to repair my AV Receiver that I purchased from RD a while ago. The service and response is pathetic. I keep calling them and asking when are they coming, and keep requesting please come and check the device. After repeated requests they have taken the device one week ago, but they are yet to come back with any information. No call back to me. I keep calling the person who took the device, but he keeps saying, the center will call you sir. I already told them. Still I am waiting worried. What kind of nuisance is this? Reliance Digital should be prompt and even track what is happening to each request. I am very unhappy about this, and feel I made wrong thing by purchasing from Reliance Digital.
Service request Reference No : [protected]
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May 15, 2017
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2017
Reliance Digital Customer Care's response
Dear Valued Customer,

We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

At Your Service,
Reliance Digital
Verified Support
Apr 14, 2017
Reliance Digital Customer Care's response
Dear Valued Customer,

Your complaint has been registered with us and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital
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