Reliance Digital Big Tv — Within 45 days 3 times kannada regional pack was disabled | |||
24/02/2016 i paid 2560 subscription amount for next one year(Serial number[protected]. From 24/02/2016 till now this is third time kannada regional pack was disabled. As per big tv dealer umarani enterprises hubli, complaint was filed to mr. Vijay kumar patil (P.No - [protected]). Each time they need 48hrs to reactivate kannada regional pack. This is getting worse every time plz. Worse than this is your toll free service[protected] does not work. Even after paying 2560/- upfront i am receiving text messages stating "package amount is less plz recharge". After reciving such message i have paid 33/- and 10/- twice.But i need an explanation on this, after paying advance subscription amount why will i need to pay extra amount. My request is please improve the quality of service or pay back 2560/- rupees to me. Thanks, G.N.Patil Was this information helpful? | |||
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Reliance BigTV customer support has been notified about the posted complaint. | |||
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We regret for the inconvenience caused to you.
As checked and verified in our records, the services of your account are active from our end, if still you are unable to view the channels, we request you to write to us with the message appearing on TV screen to assist you better.
As checked and verified in our records, we have pass the Bundling waiver of Rs.33/- on 09/04/2016.
It is reflecting in your Reliance Digital TV account.
As checked in our records, the 12 months Bronze Sports valid till 17/02/2017 is active in your account.
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Customer Care
Reliance Digital TV