Reliance Digital — Cancellation and refund

Address:601 tower 2 parsvnath majestic floors indirapuram gzb 201014
Website:www.reliancedigital.in

Order rdf02580470 having shipment number di[protected]

Supposed to be delivered on 16th may but till date there is no change in status of the product which shows it is under transit. They advised to refuse if i do not want the product to courier partner and i did.
Tried reaching them countless times to cancel my product and initiate the refund process. Every
Time i called they assured a call back in next two hours. Though i received call just once 12 days back assuring refund initiation within 24 to 48 hours. Its been 14 days since.
I kept on calling almost every day also wrote several mails for the same. But never got any response.
Now they have shown installation completed without even delivering the product attaching here the screenshot for your reference.
I’ve started looking for legal options for the same as i’m left with no choice.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Reliance Digital customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Digital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    4657
    Pending
    0
    Resolved
    2133
    Reliance Digital Address
    3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
    View all Reliance Digital contact information