[Resolved]  Reliance Digital — Cash back offer

Address:Mumbai City, Maharashtra, 400065

I lodge complaint no[protected] &[protected] to reliance digital customer care regarding old tv not pick up & cash back offer not credit to my account but I got SMS from RELIANCE digital that it is resolved but till today it is pending with them and not resolved by them.They have TAT of 48 hrs to resolve complaint so they are closing complaint without resolving it P R Morayya
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Complaint marked as Resolved 
Verified Support
Dec 02, 2015
Reliance Digital Customer Care's response
Dear P R Morayya,

We regret the inconvenience caused. Our team will get back to you and provide necessary assistance.

At Your Service,
Reliance Digital
Verified Support
Dec 10, 2015
Reliance Digital Customer Care's response
Dear P R Morayya,

Your complaint has been registered with us. Here are your complaint number[protected] and[protected] for your future reference.

At Your Service,
Reliance Digital
Verified Support
Dec 15, 2015
Reliance Digital Customer Care's response
Dear P R Morayya,

We are glad to know that your grievance has been addressed and hope that you are satisfied with our services. We will do our best to ensure that your next experience with us will be good and you will not face any more inconveniences. Here’s looking forward to your next visit at Reliance Digital and please let us know if you have any further queries that we can assist you with.

At Your Service,
Reliance Digital
Complaint comments 

Comments

Dear Customer,

We regret for the inconvenience caused to you.

We request you to write to us with the following details to assist you better:-

1.Smart Card Number(12 digits):
2. Register Contact Number:

Regards,

Customer Care
Reliance Digital TV

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