[Resolved]  Reliance Digital — complaint about refund of extended warranty for reconnect led tv

Address:Anantapur, Andhra Pradesh, 515001

I am sandeep kumar from anantapur,

I went to reliance digital which is located at anantapur district.
And i asked one sales person his name is sai (Irrespective and irresponsible)
And i told him that i need reconnect led tv then he replied ''currently we don't have stock sir, if you order now we will get the tv which is cost 32990 rupees with 2 yrs free warranty''.

Then i ordered reconnect led smart 43 inchs which is 32, 990 /-
But when i done my payment i was shocked when i seen my bill
In that tv price is only 27, 990 /- and i paid 5000rs extra for #ing extended warranty without my agree,
When i making payment that sales person sai doesn't tell me about that extended warranty.
And i met manager he also talked rashly and he also said complaint to anybody

What the # this is...

I need that refund amount of 5000rs which i have paid for #ing extended warranty
And also i met branch manager also but he also talked rashly

Sales person and the branch manager both insulted to me

Please refer the attachment for the bills, please resolve this problem and please refund the amount of 5000rs (I don't want extend warranty).

Thanks & regards,
Sandeep kumar
+1 photos
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Nov 29, 2017
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2017
Reliance Digital Customer Care's response
Dear Valued Customer,

We regret the inconvenience caused. Please share your contact & email id at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital
Oct 31, 2017
Updated by Kolli Manjunatha
What the ### it is ... i have waited 5 Days still no response about the refund...
Complaint comments 

Comments

I didn't get any fill boxes to type my contact and email id
Here is my details
Name:
Malkari chowdari Sandeep Kumar

Ph:
+91 [protected]

Email:
[protected]@gmail.com
Reliance Digital Customer Care's response, Oct 29, 2017
Verified Support
Dear Valued Customer,

Thank you for sharing your contact details. We are escalating your concern to our team and will get back to you.

At Your Service,
Reliance Digital
Kolli Manjunatha's [Complaint's author] reply, Oct 30, 2017
Still nobody responding about my refund, why you guys people being ### like this

before i had a small positive opinion on Reliance digital, but now really i am hated ... really i will not purchase anything from reliance digital 100000% ...
Kolli Manjunatha's [Complaint's author] reply, Oct 30, 2017
if every branch have like these peoples, Reliance will shutdown soon seriously

one people is enough to make a bad name for reliance ...
really i had a worst experience with your sales executive and manager ... before payment they talk nicely when we made payment that's all they even not respond properly ...
still no response about the refund, okay
i will complaint directly to consumer forum ...

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