| Address: | store name: RELIANCE DIGITAL Address: D.no: 5-87-17, ward no3, Block 1, Brodipet, Laxmipuram,Guntur, 522007 Store contact number: 8591404515/ 85914045 |
Dear Sir/Madam,
I am writing to express my deep dissatisfaction with the service provided by your store regarding the delivery of a refrigerator that I purchased on 27/06/2023. Despite the clear terms and conditions of our agreement, I have experienced significant delays, unfulfilled promises, and inadequate communication from your company.
On 27/06/2023, I made the full payment for the refrigerator and was informed by your sales representative that the product would be delivered within four days. However, since that time, there have been multiple postponements, and the delivery has still not taken place.
Furthermore, when I met your salesman and manager of the store to express my frustration and request a refund due to the excessive delay, I was informed that I would have to wait an additional six days for the delivery, and 15 more days for a refund. This response is highly unsatisfactory and does not align with reasonable customer service expectations.
Considering the significant inconvenience and frustration caused by this situation, I demand the following actions be taken immediately:
Delivery Within Two Days OR Refund Within Two Days
I trust that you will take this matter seriously and address it promptly. I expect written confirmation of your commitment to either deliver the refrigerator within two days or process the refund within the specified timeframe.
Thank you.
store name: RELIANCE DIGITAL
Address: D.no: 5-87-17, ward no3, Block 1, Brodipet, Laxmipuram, Guntur, 522007
Store contact number: [protected]/ [protected]
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