[Resolved] Reliance Digital — complaint regarding vivo v5
New Delhi, New Delhi District, Delhi, India
Cpcparora on May 15, 2018
Subject: cin no. — u01100mh1999plc120563 dated 23.03.2017 vov5 imei no. [protected]
In this regard it is humbly submitted that at the time of purchase of the above mentioned product from reliance digital store, j-1/162, rajouri garden, new delhi-110027 your representative convinced me to purchase the vov5 instrument with the insurance benefit for two years (1+1) one year insurance free for next year with the payment for one year of rs. 1685/-.in bill it is also mentioned that one insurance free and next year rcp is rs. 1685/-.
But unfortunately my instrument screen is cracked by pushing someone else. It is therefore requested to your good self please change my screen as per information provided by your representative at the time of purchasing of the above said product. Photocopy of the bill is attached for your reference.
Chander parkash arora
49/5 ashok nagar, p. O. Tilak nagar
Complaint marked as Resolved Jun 16, 2018
[May 15, 2018] Reliance Digital customer support has been notified about the posted complaint.
Verified SupportReliance Digital Customer Care's response, May 15, 2018
Dear Valued Customer,
We regret the inconvenience caused. We have forwarded your complaint to our team and they will soon get back to you.
At Your Service,
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