Reliance Digital — continuation of repeated pathetic service

Address:700136

I am deeply agonized by now due to the repeated failure of kent water purifier (Bought from reliance digital) and the related ordeal that i and my family had to go through every time we registered a complaint with resq. I honestly don't know if kent is to blamed for a poor product or resq to be blamed for a horrible service team.
Calling up resq team, getting drubbed by their arrogance, keeping up with their missed deadlines, has become a part of our life. This attitude of resq team is far more consistent than the water purifier. I would request you to kindly step into my shoes and experience it for a day.
Fyi - the latest complaint number that we have unattended till the time i write this mail is [protected]. If it may matter.
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Reliance Digital customer support has been notified about the posted complaint.
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Dear Sir,

We sincerely regret the inconvenience you have faced. Please share your contact details via direct message. You may also send your details to [protected]@kent.co.in or call us at +91-[protected]

Warm Regards,
Team Kent

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