[Resolved]  Reliance Digital — credit card debited two times for one purchase

Address:New Delhi, Delhi, 110075

On 15.04.2018, i purchased one iphone of value rs 73000/- at reliance digital store in pinnacle mall, dwarka sector-10, new delhi. I made the payment through my hdfc bank credit card & i opted for payment in 9 emis for which cash back of rs 8000 is available. But the billing clark made some mistake due to which my card was swiped two times for single purchase.in spite of my mails to your customer care & talk with the stores, my problem is not yet resolved. As per my bank, i have made two transactions & 2 emis will be billed. Pl resolve the issue urgently. Regards jm borah
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Jun 22, 2018
Complaint marked as Resolved 
Reliance Digital customer support has been notified about the posted complaint.
Verified Support
May 08, 2018
Reliance Digital Customer Care's response
Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital
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