Reliance Digital Complaints & Reviews

I purchased a 43 inches reconnect led tv from reliance digital aundh (Pune) showroom.

I am facing issues with the television where no video is coming up only audio is coming from tv and for the same i have logged a complaint on 26 march 2018 ([protected]).

The resq team took the television and delivered it on 14 april 2018. After 2 days of working the same issue arises where no video is coming only audio is coming. So for that i ahev logged another complaint ([protected]) dated 17 april 2018.

After that i am following up with the resq team engineer and they mentioned that the part is not available. Last week they mentioned that the part is in transit and will be available on saturday 28 april 2018.

But after this no communication is been made by the resq team engineers.

I tried to call them but they are not picking up the phone.

Even i wrote emails to cs head and ceo teams on 2 may 2018 and 4 th may 2018 they mention to get in touch after 24 hours but i didn't receive update from them.

It has been over a month for the same issue and resq team is dealing with and no proper resolution is provided.

Here i have to mention that it is the worst service provided by reliance digital and reliance resq teams.

I had lodged a complain for servicing of my a/c at customer care of raipur(c.g) on 1.5.18 . They confirmed to provide service in two days, despite many reminder calls no technician visited, on6.5.18 I visited reliance digital outlet bilaspur to lodge the same complain, there they said to provide assistance in a day or two. On 8 th I talked to senior official at Bhopal for the same and got a confirmation for assistance by 9th, till date issue no resolved. Register no-[protected], alternate [protected]

Booked hitachi ac in 3rd may 2018 in reliance digital, as rao nagar, hyderabad. Was informed that the ac will be delivered on 4th may 2018. But till 7th may there was no information on delivery. Again had to visit reliance digital stores in 7th may and was informed that ac will be delivered on 9th may. But again when i have called up now, there is no clarity on delivery date. There is no sancyity on delivery commitment not courtesy to inform that there is delay in delivery. Looking forward for immediate acknowledge and resolution.

On 15.04.2018, i purchased one iphone of value rs 73000/- at reliance digital store in pinnacle mall, dwarka sector-10, new delhi. I made the payment through my hdfc bank credit card & i opted for payment in 9 emis for which cash back of rs 8000 is available. But the billing clark made some mistake due to which my card was swiped two times for single purchase.in spite of my mails to your customer care & talk with the stores, my problem is...

We have purchased cooler on
Reliance digital nagole branch on 25 april 2018 i have received it on 26 of april it works through sense it has a manufacture defect on sensor i got problem form received day even 2 of symphony service agents they have checked it and declared it has problem they checked it and said the problem has resolved by again it is in same condition it is get on off itself and all the options are changing itself it has problem but representatives are not responding well please register a complaint on this and resolve my issue

I have raised complaint about water purifier (Call no. [protected]).

But after more than 20 days my water purifier is in shut down condition.

Technical person visited twice, but did not resolve problem. They says that its not their responsibility, kindly let me know who is responsible.

I suggest you to refund the money back, as you are not eligible to solve it.

Now i am going to raise complaint at consumers court...

Dear management,

I have purchased lenovo tab3 8 from reliance digital which is located in dasarahalli on 28th april 2018 it's been just a week tab s not working properly front camera not working for wats app, wen i restarted the tab now it's not getting on it's just showing as optimising app 1 of 1 ak i am very much disappointed for the worst product u gave to me i wanna return it n get money back that's it i don't want this tab

I have purchased one voltas split ac from your reliance digital alwar on 3rd of this month and they comitted it will be delivered and installed on 4th of this but till now they are telling that it will be installed today since 4.5.2018 but no one has come to install till now and now they are telling that it will be installed tommorrow. I mean to say that why this false committment is made at the time of sell. Very poor after sale service is provided by your reliance digital.if it is not installed today. Tommorrow complaint will be made to your higher appellate authority.

Hi team,

This was my first purchase at reliance digital and had a pathetic experience. I bought the laptop one week and with i also bought the services to take a backup of the laptop in pen drive. I was told the sales executive and technician that this service will take 3 hours, so i planned to take this service on 5th may 2018.
I went to the store on 5th may to render that services of taking the back up. There it was told by the technician that window needs an update which will take 5 hours more, this was not communicate during the purchase. I waited till evening but there were some issues with their internet and they delayed the whole procedure by another one day. I called the technician again on 6th may and he said, he come to the store at 12pm and he just started the procedure. Now again they have not given me any deadline when the whole procedure will be done.
Store is located at hinewadi, pune, maharashtra
Name of the technician is naresh
My whole business work is going on toss for which i bought this laptop.
Kindly look in to this on urgent basis.

Hi i have raised one complain regarding my samsung ac on 30th april'2018. Without visiting at my home mr animesh has given the false feedback that they have unable to connect me. Now from yesterday i was calling to animesh several time but he is not picking up my phone. His ph number is [protected]. He is a fraud technision. Also another person ([protected]) from barrackpore ghosh para showroom is involved for this situation. I really need help for my ac. I need higher level escalation against those two person immediately.

Worst technician, i bought my ac 20 days back but till now i have not used it's reason installation was not done properly, i tried many time complaining but non could response properly, finally last week technician came but he's asked for installation fee, got really fed-up. I have bought two ac from reliance the one i bought last year same problem they installed without apply white cement and went and we were not aware of it the whole indore system got damaged by sqiural bite through the hole from wall due to not applying of whites cement now the ac i bought this year same they have not drilled the whole instead used ventilator to connect the outdoor, now ventilator s opened we can't close it, my parents are old they don't know about these they cheated them and installed saying some reasons as i was away from home which was the big mistake i did. Worst technician i have seen they actually don't look like technicians, now still my ac is in same condition i'm fed-up of complaining, please at least through this complain arrange to send new technician.

I purchased reconnect air cooler from reliance digital store in fatima nagar, pune on 1st may 2018. When i went through the instructions manual, i found out that the sales person had given us incorrect information about the water intake port which is actually at the back of the cooler whereas he told us that water is to be poured from the top. It is next to impossible to pour water from the intake port provided at the back as it is too small to even pour water from a glass. I seriously feel this is a major flaw in this product. I immediately went to the store to complaint regarding the same on 2nd may 2018 where the store manager ms. Gitanjali goud assured me of sending over a technician for guidance the next day. Since nobody turned up till 1 pm the next day i decided to cancel the product. But since then they have been playing around with false commitments of sending someone to pick the product. Ms gitanjali goud is the most unprofessional manager i have ever come across.
I need to get the refund back as soon as possible. Can anyone please help?

I had purchased symphony air cooler from reliance digital store basaveshwara nagar, bangalore on 1st may 2018. But the cooler i have received doesn’t contain remote, the screws to fit the wheals and booklet. I have unpacked the box and sent the packing box with their delivery person.

I want the product to be returned and i am not getting proper reply from the company since last 4 days

Our fridge godrej rt eon 261 p ean-no:[protected] registed mobile no; ​[protected] has malfunctioned on 17.4.18 so complained on reliancedigital toll free no [protected] on 18.4.18, their local service technician santosh visited the fridge on same day and said that cooling fan is out of order, so he placed demand for spare part. But till now i had many conversation with godrej & local service centre, they are saying parts not received from centralized warehouse. Till now our fridge is not repaired despite product is under extended warranty purchased from reliance deigital store at gwalior dd mall. Complaint call no: [protected]

Also talked to indore service centre office but they also not provided much help. Alreday 16 days passed in this summer season without fridge. U can imagine how pathetic service is provided by your people.
You are requested to kindly take action against employees delaying in service this much.

Purchased a. C hitachi 1.5 ton from reliance digitals on 25th march 2018. It stopped working on april 30th. After continuous follow ups they sent technician minor boy. He said fuzes gone, pcb board gone. These customer care said he going to send senior technician. At end said, technician already diagnosed as pcb box damaged it will b replaced. After 1 year if anything goes out who will bear this service and parts costs. My relatives and many using acs but not with this type services. I want ac replacement. If not going to submit consumer complaint

Dear sir / mam

With lots of grievance i am complaining about the cheating done to me in details as follows :
I have purchased lg air conditioner of 1.5 tons from your reliance digital outlet at untwadi, city center, nashik on date 29/04/2014.
Since i was not available at home & spouse was there at home the installation was done on date 01/05/2014. Since when i came home later found a. C. Was installed & cooling properly.
Later on date 11/04/2018 there was some problem in cooling so i hired local mechanic to check the fault & was leakage of a. C. Gas which was resolved but surprisingly mechanic brought to notice was the mentioned air condition was of 1 ton & not of 1.5 ton.
Being trust on reliance this is shocking to me that the people are cheating the customer as i have paid for 1.5 ton a. C. And fooled me by giving me 1 ton a. C.
Since i have the bill copy will have to take serious action but once again i being a customer approach to reliance to support me & give justice to me.

Since i have already registered complaint in regards but not received proper response.

Please help me or have other medium to get justice.

Maine ac purchase kiya tha 1/5/2018 ko reliance digital celebration mall udaipur se voltas 1.5ton ac purchase kiya... Jo muje next day diliverd hona tha or installation hona tha... Pr nhi ho paya..ac muje 3/5/2018 ko diliverd hua.. Or jo product muje diliverd hua jiska outdoor nov 2017 or indoor dec 2017 ka diliverd hua.. Jo ek tarah se mere sath fraud hua h... Es baat ka vapis mene reliance digital udaipur me call karke kha to muje kha ja rha h.. Ki box par likhi date se ko mtlb nhi hota h.. Wo 2018 ka hi product h... Old stock clear karne k chakkar me ye sab kiya ja rha h.. Jiske liye main bhupendra bhavsar claim karunga...

Worst laptop ever. Even after 1 day o[censored]se it's extremely slow. Take work with it at all. Gets heated so fast and all the time. Doesn't turn on easily. Everything is just too slow. I have the latest bios and os. I tried to clear all the unnecessary stuffs still it works slow. The heating up is above than normal. Doesn't work according to it's specifications.

Dear Team,
I am writing to you as a complaint with high dissatisfaction with your service and level of management. Recently I brought one TV from Reliance digital sector 29 Gurgaon. TV is not working properly since 1st day for which I have raised several complaints. In my last complaint your senior engineer suggested me to change the TV by coordinating with showroom. I got a call from service team and said we cannot change the TV and they closed my request mentioning that customer don't want service support. Attaching snapshot. If I don't get my TV changed I will escalate it further.

Dear team,

My problem not resolved i feel very bad on reliance digital haridwar store one staff pinki khan attend me she taking like very roodly and misbehaving with me she said what's ur budget and do u want to purchase or just window shopper i feel like very bad. This is bad experience in reliance digital i can't understand why reliance join this type employe such a bad experience.