Reliance Digital Complaints & Reviews

Address: Kolkata, West Bengal, 700126

Worst laptop ever. Even after 1 day o[censored]se it's extremely slow. Take work with it at all. Gets heated so fast and all the time. Doesn't turn on easily. Everything is just too slow. I have the latest bios and os. I tried to clear all the unnecessary stuffs still it works slow. The heating up is above than normal. Doesn't work according to it's specifications.

Jun 9, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

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May 05, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Address: 122003

Dear Team,
I am writing to you as a complaint with high dissatisfaction with your service and level of management. Recently I brought one TV from Reliance digital sector 29 Gurgaon. TV is not working properly since 1st day for which I have raised several complaints. In my last complaint your senior engineer suggested me to change the TV by coordinating with showroom. I got a call from service team and said we cannot change the TV and they closed my request mentioning that customer don't want service support. Attaching snapshot. If I don't get my TV changed I will escalate it further.

+1 photos

Jun 23, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

May 08, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

We regret the inconvenience caused. We have forwarded your complaint to our team and they will soon get back to you.

At Your Service,
Reliance Digital

Verified Support

May 09, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

With regards to your complaint, please be informed that we are working on your complaint number:[protected]
and will get back to you with an update soon.

At Your Service,
Reliance Digital

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Address: 249401

Website: Reliance Digital

Dear team,

My problem not resolved i feel very bad on reliance digital haridwar store one staff pinki khan attend me she taking like very roodly and misbehaving with me she said what's ur budget and do u want to purchase or just window shopper i feel like very bad. This is bad experience in reliance digital i can't understand why reliance join this type employe such a bad experience.

Jun 9, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

May 03, 2018

Updated by Krgaurav Some few days i visit in reliance digital haridwar store, i'm looking a sharp led but no one any staff attend me after 10-12 min one staff come and attend me but i want sharp tv staff say why are u purches sharp tv no any service center in haridwar staff name pinki she said we have big brand sony again i'm saying i want only sharp 50' led tv but staff pinki said sharp not a big brand and many negative point about sharp tv so i'm very confuse and not purches any led...

Sharp led not a big brand then why are selling reliance and staff pinki very bad behavior.

Terminated or transfer this staff other wise i'm going to social media.

Verified Support

May 04, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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I booked a reliance digital tv subscription on March 1st, but still have not received the connection, when I call to customer care they are not ready to tell me the status and when ever I call they tell me to wait 15, 10, 7 days, when I call to the customer care they tell we don't have equipment to give now, why are u asking same question again and again

Apr 6, 2019

Complaint marked as Resolved

no rolution by any one, the company only have installed the setuo box after 6 months waiting...

Reliance Digital customer support has been notified about the posted complaint.

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Address: Hyderabad, Andhra Pradesh, 500056

Website: Reliance degital

I purchased a symphony cooler on 01.05.2018 from reliance digital, gachchibowli. The product didn't delivered to my address till today 03.05.2018 till night. When i inquired the executive told a driver is coming to deliver the product but till 9.00pm nobody came to deliver the same. When i tried to contact nobody answers the call. It's very irresponsible behavior from reliance digital staff of gachchibowli. I strictly requesting if my product will not getting delivered by tomorrow 04.05.2018 i am moving for hard action towards reliance digital. I paid all the money and not getting my product.. Please let me know what action you are taking for my complaint. My contact no is [protected].

Jun 19, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

May 04, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

We regret the inconvenience caused. We have forwarded your complaint to our team and they will soon get back to you.

At Your Service,
Reliance Digital

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Address: Bangalore, Karnataka, 560067

I have purchased a kent water purifier from reliance digital (Phoenix) bangalore..
The product is in the warranty period.. It as been just 10months after the purchase. Now i'm facing some issue with the water purifier... And also i have taken 2 years resq plan by paying 5304 rupees... Now i have been following them by calling every day and they are not responding properly... They have bluffed me by telling all lie about there service... This people are cheating us in the name resq, insurance and so on...

Jun 3, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

May 03, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Address: Hyderabad, Andhra Pradesh, 500049

I was told at reliance store, installation will be done with in 48 hours and i have made single payment on 04/30/2018 (Gachibowli, hyderabad), on may 1st product got delivered and installation not done yet, i have visited reliance store 2 times today, every time they are telling, it will be done today, but i am keep waiting for this installation, why you people lying when it is not possible. Just be honest with the customer, we don't have to wait for you by postpone all of my important tasks.

Jun 2, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Address: Kurnool, Andhra Pradesh

Website: Reliance digital

I visited ur reliance digital show room at adoni on 29/04/2018 and booked 1.50 ton capacity ac set of your product reconnect and made payment instantly... After completion completion of 3 days, today delivered at 2.00pm and telling that it may take one more day to install.. I am a nationalised bank branch manager.. Applied leave and waiting for installation.. What is this.. Why so much delay in installing ac.. You should have informed us the delay.. We can opt for another company ac... Now i want immediate installation.. Everyday i can not apply for leave for your lapses.. Instruct ur authorities to install immediately other wise i will return the same and refund my money.. Such actions will damage ur good will.. Don't make us bad ambassador for your products..

Jun 2, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

May 03, 2018

Atanu1992's response Another billInformation of my previous complaint.

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Atanu1992

from Haldibari, West Bengal

May 3, 2018

SIR, 30/4/2018 I BROUGHT FLY C451 White at rs 5, 599 & JioPhone F50Y Black at rs 1549, from RELIANCE RETAIL LIMITED RELIANCE DX MINI with only one bill of4, 499rs.In02/5/208 they gave me another bill of 1499rs in another name.Now C451 Handset not work properly.They didn't take back the defected product, denie to give me the Oregenal Bill.

delay in delivery and installation of ac your own product reconnect - Comment #3086211 - Image #0

delay in delivery and installation of ac your own product reconnect - Comment #3086211 - Image #1

delay in delivery and installation of ac your own product reconnect - Comment #3086211 - Image #2

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I have bought a reconnect 43 inches tv on 10.04.2018 installation has done but the demo person has not came yet. While purchasing the product, reliance digital sales persons has said that during the installation the demo also will be done. It's been 22 days upto now demo has not done and error simbols was coming in the tv. Very negligence to the customers and not responding.

Jun 5, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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M

mishrasumit3996

from Patna, Bihar

May 2, 2018

I have a samsung smart phone which i have bought from relaince degital and it is heating from a long time and my phone is not giving backup and also i have insurance of my phone but there is not agood response from customer care for claimed my mobile for the damage

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Reliance Digital Customer Care's response, May 2, 2018

Verified Support

Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

S

srisanaga

from Mumbai, Maharashtra

May 2, 2018

Due to satellite problem we are not getting any channels

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Address: Chennai, Tamil Nadu

I have brought reconnect washing machine from reliance digital chennai location on 23/march/2018. I found product is defective on 30/march and raised concern to replace it. But service center people not replaced it till apr 24. I visited store and staff told to buy new product with different brand and they will replace it. But till now the new product not delivered and old product not even replaced.

Jun 2, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Address: Hyderabad, Andhra Pradesh, 500045

Hi team, i am md siraj who has purchased sony led tv 49w672e from your store (Reliance trends) at pvr galleria mall, hitech city, hyd. The employee who sold a product has promised that they'll deliver 2018 model but they delivered 2017 model. When we called back to log a complaint we dint found a proper response from them. When we visited office we had a very bad experiance, no one responded properly. Hence writing this email. Do reach me on this [protected] no. So that i can share bill. My only ask is either give me what they promised or return back my money.

Jun 2, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

We regret the inconvenience caused. We have forwarded your complaint to our team and they will soon get back to you.

At Your Service,
Reliance Digital

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V

vkkala

from Pune, Maharashtra

May 2, 2018

Sir

I have booked RIL dish TV as per Booking ID is 14510061 on 7th Mar 2018 and No of Connections 1 What is the current status.

Regards,

Vijay Kumar Kala

[protected]

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R

Ràjägópàl Årùñ

from Chennai, Tamil Nadu

May 2, 2018

Actually it isn't a complaint ! I just want to get clarified about the exchange policy ! I just bought the camera 8 months back and I'm planning to buy a better model than that ! Will u accept the exchange ? I'll pay for the extra charges !

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Address: Allahabad, Uttar Pradesh, 211002

I booked the connection on 08/03/2018 and they told me connection install in between 30 and45 days but these days already over till date. Now customer care are not give me any such details for installation. Plz. Take action against this matter and solve my problem immediately. My booking id no. 14513117 and no of connections 1. Plz provide me my connection otherwise return my 500 rupees

Reliance Digital customer support has been notified about the posted complaint.

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H

harsh1601

from Delhi, Delhi

Jul 13, 2018

Some useful links for problem resolving

National Consumer Helpline http://nationalconsumerhelpline.in/
PGPORTAL https://pgportal.gov.in/

[protected]@reliancedigitaltv.com
[protected]@rbtv.in
[protected]@rbigltv.com
[protected]@rbtv.in
[protected]@reliancedigitaltv.com
RDTV.[protected]@relianceada.com

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Address: Mysore, Karnataka, 570016

Hi,
I recently bought a cell phone from the reliance digital store in mysore. Based on the suggestions given by your executives i got my insurance also done for the phone i bought. Unfortunately i damaged my phone accidentally and had to claim the insurance amount. I had been to store and your executives helped me with the procedure of availing the claim, but, the oriental insurance people have still not responded to the request i made. If this is the service you are trying to provide, my question is why? It is not required to provide such # insurance when you cannot respond even to t he queries posted. If no steps are taken in 48 hours i will be forced to step on to the courts for further action.

Request you to take serious steps to improve what brand name you have and to stop partnering with such stupid insurance partners who cant keep your name in the market atleast.

Jun 4, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Address: 600043

Last week i bought a lg airconditioner i have ordered stabilizer along with the ac but still i din receive the stabilizer... There is low voltage fluctuation in my area.. Reliance digital people has done mis commitment and cheated.
They dont know how to talk or deal with customer, very much disspointed. This is the third time getting dissapointed
They are not listing to our prblems and even ignoring our calls no matter how you people are busy with your work but your duty is to help the customer with their needs not only making payments at first.
Need to improve in behaviour. You better take it seriously.
No one interested to solve the issue.

Jun 15, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Address: 208006

Reliance digital mini xpress people has done mis commitment and cheated.

They card full payment where i have given my credit card to make an emi.
After that they are not listening to me.
I have entire voice record of the things happend.

No one interested to solve the issue.
Because they get their entire paymeng.
And put me in trouble to pay entire amount in one go.

Kindly help.

Jun 1, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Address: Mumbai City, Maharashtra, 400018

I have purchased laptop and hp printer staff said hp printer will be installed by hp staff on your palace when i have called hp helpline he said hp staff will not go on your palace and reliance digital lower parel has wrong communication for the same when i have called in reliance digital lower parel he said i can come but you have to pay charges for printer installation if any concerned required you may call on [protected]

Jun 14, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

We regret the inconvenience caused. We have forwarded your complaint to our team and they will soon get back to you.

At Your Service,
Reliance Digital

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Pathetic service. No one bother to address our issue not even after escalating to ceo. Do not buy ac from reliance digital. Installation service is very very worst. We wonder this continue in future if we ask to repair our ac. Possibly you have to wait for a month or two to get it done. They ok with price and delivery time but that doesn't make sense when they cant provide service after buy.

Jun 11, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Address: Kolkata, West Bengal, 700070

I have purchased a microwave oven yesterday from reliance digital, bansdroni, usha gate outlet. I requested them and said them to deliver the product by today's date as we have a function 2day and we will give the micro oven as a gift. Today through out the day they promised us that by today only the product will be delivered to us but they didn't. For which we have a total face loss and were unable to attend the function. Please see to the matter...

Jun 3, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Address: 500036

I purchased a voltas ac model no. 184vszs from reliance digital malakpet hyderabad on thursday 26th april. As promised the delivery was done on the next day i. E. Friday 27th april, but the indoor unit box"s seal was open. When i enquired with the delivery boy he said that it happens in transport. When the technician opened it he said the peice is not new.

May 29, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

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Apr 28, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Received aircooler without wheels today from relience digital showroom of below address :-

Plot no. Bw-58, golf marg, sector 32, near noida metro station, noida, uttar pradesh 201301

Take immediate action to resolve.

Soumen karmakar
Mob:- [protected] /[protected]

My present address:-
Flat no. B-26, kendriya vihar, sector-51, noida, u. P. 201301.

May 29, 2018

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Apr 28, 2018

Reliance Digital Customer Care's response Dear Valued Customer,

We regret the inconvenience caused. We have forwarded your complaint to our team and they will soon get back to you.

At Your Service,
Reliance Digital

Reliance Digital Complaints & Reviews

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